FAQs
Have a question ? We are here to help.
How should the Modern Ice Globe be stored?
Place the ice globe in the refrigerator to freeze for 1 hour before use, and then use it in conjunction with skincare products. We recommend placing the ice roller directly in the freezer after each use, so it's ready whenever you need it. The frequency of use should depend on your skin type and needs. It can be used daily and is especially suitable for reducing facial puffiness in the morning or for night time skincare and massage.
Is the shipping free?
🚚Enjoy FREE shipping on all orders over $50
When will I receive my item?
- Orders placed before 2:00PM during store hours 9:00AM - 5:00PM will be dispatched the same day. Orders placed outside of these hours will be dispatched the next day we are open.
- All orders are dispatched from Sydney with an expected delivery timeframe of 2 - 6 business days Australia wide
- Stay updated with your orders journey through our tracking system for a seamless shopping experience
How long can the ice ball maintain its cooling temperature?
The cooling effect can reach 20-30 minutes, depending on the use environment and frequency. It needs to be frozen for at least 1 hour.